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Questions about a product, a routine or an order? Write to us and we'll reply by email.
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Quick answers
How much is shipping?
Shipping is free on US orders of $35 or more. It's applied automatically at checkout.
What if something arrives damaged, faulty or wrong?
Email hello@exokiss.com with your order number and a photo of the product and its box, and we'll help.
Can I change or cancel my order?
Email hello@exokiss.com with your order number as soon as you can, and we'll tell you what's possible. Everything is made to order, so once your order is being prepared we may not be able to change it.
Where can I see the full ingredients?
On every product page, under Ingredients, and on the back of every pack. Our ingredients guide explains the key ones.
Your mix. Your savings.
Choose what works for you. No set required.
10% off orders $100+.
Mix products across the range. Order savings apply automatically; choose eligible extras in your bag.
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